National Association of Estate Agents (NAEA)
Membership of the Association is through formal qualification ensuring that we us a NAEA member have the knowledge and experience to guide you through your property transaction as smoothly and painlessly as possible.
Operating under strict rules of conduct, Thornes Estate Agents meet certain standards relating to professional and ethical practice. Under the rules, we are required to protect and promote our client's interests, while at all times acting in a fair and proper manner.
The Property Ombudsman (TPO)
Thornes Estate Agents have agreed to follow the TPO Code of Practice for Residential Estate Agents, under its Consumer Codes Approval Scheme (www.tpos.co.uk). By signing up to this Code of Practice we are required to provide additional consumer protection that goes beyond that required by the law. Ensuring our clients get the best available service and protection.